Best Practice Weeks 2017


Best Practice Week May 15th - 19th

May's Best Practice week focuses on learning and development - providing resources from our recent Customer Strategy & Planning conference including videos and case studies, to suit your learning style. 

Resources will be uploaded on 11th May for you to study at your leisure, during the week.


Register below, to receive your best practice resources from the January Best Practice Week

  • Our specialists have selected exceptional presentations, case studies and workshop exercises in each of the key topic areas below. Completing the form will take you to a tailored page, based on your choices, you are able to ask questions or learn from others on new topic-based chatter forums
  • Some insight stands the test of time; taking a fresh look can inspire us to take the next steps in developing best practice ourselves. Use these free best practice materials to tap into proven knowledge and experience, to help you try new approaches and strengthen your skills in the year ahead
  • You can use these resources by yourself, book time to watch the videos with your colleagues or take time to dig deeper. Start a change in your workplace and learn from colleagues in your professional community.


Customer Strategy & Planning 2017 presentations now available

See the rich resources on offer following our recent conference

See more

See our 2017 Programme

Find the same world class programmes, with added sparkle! A huge range of opportunities. Key dates for 2017

Planning · Quality · Insight

It's not too late to sign up for the 2017 Challenge

Maximise your impact as a team next year, with a well defined delivery objective that is backed up by a comprehensive support mechanism to resolve the issues you have identified

Find out more

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