Professional Planning Forum

   
 

How can your planning function go from good to great?

 

Site Visits  
 
 

The Eleven finalists shortlisted in the 2017 Customer Contact Innovation awards, from a rigorous shortlisting process, will be facilitating Site Visits in June and September. See the details below and book your places so that you don’t miss out.

Site Visit Booking

 
 

 

RBS  
 
 

See how a lean, agile planning team drives improvement

Planning Team of the Year: Award Winner

Read the Case Study and watch the video.

 

Co-operative Bank  
 
 

A trusted and integrated, end-to-end planning service

Planning Team of the Year: 2016 Overall Winner

Read the Case Study and watch the video.

 

Thomas Cook  
 
 

Building excellent teams and gaining credibility

Planning Manager of the Year & Rising Star Award Winners

Read the Case Study and watch the video.

 

Severn Trent  
 
 

Investing in real-time: MI, systems & engagement

Planning Manager of the Year Award Winner

Read the Case Study and watch the video.

 

L&G  
 
 

The human touch: is it easy to make the right choice?

See the full Case Study, Presentation Slides and Video.

L&G Case Study

 

EE  
 
 

Service Transformation: Make it easy

See the full Case Study, Presentation Slides and Video.

EE Case Study

 

Three Ireland  
 
 

Real-time & insight: the beating heart of a connected business

See the full Case Study, Presentation Slides and Video.

Three Ireland Case Study

 

Staples  
 
 

Workforce planning: engaging stakeholders Europe-wide

See the full Case Study, Presentation Slides and Video.

Staples Case Study

 

 

 

(c) Professional Forums Ltd 2000-2018