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2019 Conference Speakers

The Forum's flagship two day Customer Strategy and Planning conference speakers for 2019 have already started to be announced. Read about some of our key speakers and make sure to check back as more are confirmed.

 

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Lou Banks
Founder & Director
Rising Vibe Ltd

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Andy Bounds
Award-winning
consultant

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Stuart Dorman
Chief Innovation Officer
Sabio

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Nick Lane
Managing Director
BT-EE

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Peter Massey
Managing Director
Budd UK

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Phil Anderson
Head of Best Practice
The Forum

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Nicola Callan
Director
The Forum

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Paul Smedley
Founder & Chair
The Forum

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As an independent body supporting the contact centre industry since early 2000, we are supplier-independent and work across all industry sectors to provide specialist support for contact centre professionals.

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