Site visits Training Qualifications Conferences

 

2019 Workshops and networking

Here at The Forum we run workshops all year round with our team of independent experts offerering advice, support and training.

 

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Lifestyle & Wellness Scheduling
2 Day

Date: 26th-27th February
Location: Birmingham

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Telling a Story with Numbers
1 Day

Date: 13th March
Location: Leeds

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Feedback & Coaching Skills
1 Day

Date: 14th March
Location: Leeds

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Stakeholder Engagement
1 Day

Date: 14th May
Location: Birmingham

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Influencing Skills
1 Day

Date: 15th May
Location: Birmingham

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Analysis & Forecasting
2 Day

Date: 11th-12th June
Location: London

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Operational Effectiveness
2 Day

Date: 10th-11th September
Location: Glasgow

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MI & Performance Analysis
2 Day

Date: 9th-10th October
Location: Manchester

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About us

As an independent body supporting the contact centre industry since early 2000, we are supplier-independent and work across all industry sectors to provide specialist support for contact centre professionals.

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