Built for customer contact professionals by our community.

The following list is not all inclusive but is reflective of the companies and entities The Forum have worked with, been part of our membership programme or used some of our related services:

 

 

ACCA
ActiveOpsAdexchange
ADT Fire & Security
Aegon UK
Agilisys
American Express Services
Anglian Water
Aspect
Aviva
AXA Direct
Barclays Financial
Belron UK
BGL Group
Bright UK
British Gas
BT - EE
Bt Research & Innovations
Budd UK
Business Systems
Cactus
Calabrio
Camelot UK Lotteries
Capita BBC
Capita Life & Pensions
Capita PIP
Capital One
Charles Tyrwhitt
Computershare
Co-Operative Banking Group
Corporate Modelling
CQC
Creation Financial Services
CustomerSure
Direct Line Group
Domestic & General
Douglas Jackson
E.ON Energy
eg solutions
Ember Group
Environment Agency
Essex & Suffolk Water
Esure Insurance
Eurostar
Evaluagent
FCA
FSCS
Genesys Decisions
Grant Thornton
Hampshire Police
Hastings Direct
HM Revenue & Customs
HomeAway
Home Retail Group
Hyde Housing
Ingeus
Injixo
Interactive Intelligence Inc
Interflora
Intradiem
iSupply Energy
KBC Bank
Kent County Council
KNOWHOW
L&G Assurance
Lloyds Banking Group
Loop
LV=
MNBA
Motability Operations
Nationwide Direct
Netcall
NewDay
NHS Business Services
NICE Systems UK
NEAS
npower
Office Depot
Paddy Power Betfair
Parliamentary & Health Ombudsman
Pipkins
Power NI
Pricipality
Puzzel
QStory
QVC
Radian
RBS Bank
Rigney Dolphin Group
Riverside Housing
Royal Borough of Greenwich
RRP
RSA
RS Components
Sabio
Saga
Sainsbury’s Bank
Sandwell Operations
Severn Trent Water
Shop Direct
Simply Health
Sky PLC
Sovereign Housing
SSE PLC
Stars Group
Stevenage Borough Council
Student Loans Company
Telecom Plus
Teleopti
Tesco Bank
Thames Valley Police
Thames Water
The Open University
Thomas Cook Group
Three Ireland
Transport for London
Verint Systems
VF Europe
Virgin Atlantic Airways
Which
Worldpay
Yorkshire Ambulance Service
Yorkshire Building Society
Yorkshire Housing
Zoom International
About us

As an independent body supporting the contact centre industry since early 2000, we are supplier-independent and work across all industry sectors to provide specialist support for contact centre professionals.

Workshops
Conferences
Get in touch