Forecasting & Analyst series

Browse through our 6 specialised webinars from the Strategy Analyst series. They will be scheduled through the year and you can submit your interest at any point.


- Driving strategy through Forecasting -

- Driving strategy through Cap Planning -

- Driving strategy through Scheduling -

- Driving strategy through Real Time -

- Driving strategy through MI -

- Driving strategy through Analytics -

 


 

About us

As an independent body supporting the contact centre industry since early 2000, we are supplier-independent and work across all industry sectors to provide specialist support for contact centre professionals.

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