Telling a story with Numbers Workshop

1-Day Telling a story with Numbers Workshop


The Course

This one-day course teaches delegates techniques for presenting and
communicating data to support turning insight into action.


Who should attend?

This one-day training workshop is the opportunity for you to discuss the benefits and implications of different approaches and learn about the critical factors to consider. Use this course to help you determine what approach to develop in your own operation..


Course Leader

Ian Robertson

Ian Robertson is an Insight Specialist providing a range of membership support including training, research and presentations.


Learning Outcomes

  • Be able to display complex data in a simple way
  • Have techniques for emotional engagement
  • Have a clear engagement strategy

What our attendees said

“I am able to talk more confidently about successes & deliver better messages to stakeholders”

“Different ways of presenting data; don’t overcomplicate it”


Course Date

Start Date End Date Location
5th November 5th November Manchester


Member £545
Non-Member £595
*All prices exclude VAT

Enquiry Form

Is this course right for you? To speak to a course leader, call us on 0333 123 5960. To book your place complete the form below.


About us

As an independent body supporting the contact centre industry since early 2000, we are supplier-independent and work across all industry sectors to provide specialist support for contact centre professionals.

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