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Please select your sessions MON 13 MAY 0930 Opening KeynoteMON 13 MAY 1030 Keynote - Shaping Future for Customer OperationsMON 13 MAY 1230 Tech Showcase - SabioMON 13 MAY 1415 Interactive Keynote - Transferable Planning SkillsTUE 14 MAY 0930 Keynote - Planning & Improvement CycleTUE 14 MAY 1030 Workshop - Benchmarking Planning: Shrinkages and Adjacent MeasuresTUE 14 MAY 1230 Tech Showcase - CalabrioTUE 14 MAY 1315 Tech Showcase - Business SystemsTUE 14 MAY 1415 Keynote - Scheduling & FlexibilityTUE 14 MAY 1515 Workshop - Targets for Real Time Intraday PlanningWED 15 MAY 0930 Keynote - What Will AI Mean for Me?WED 15 MAY 1030 Workshop - Influencing the FutureWED 15 MAY 1230 Tech Showcase - VerintWED 15 MAY 1415 Keynote - Long-Term Forecasting & Capacity PlanningWED 15 MAY 1515 Interactive Keynote - Driving Effective ActionTHU 16 MAY 0930 Keynote - Customer OutcomesTHU 16 MAY 1030 Workshop - Next Generation Employee EngagementTHU 16 MAY 1230 Tech Showcase - SPARETHU 16 MAY 1415 Interactive Keynote - Shaping and Reframing ChangeTHU 16 MAY 1515 Workshop - Shaping your Vulnerability StrategyFRI 17 MAY 0930 Keynote - Shaping Your Career Through LearningFRI 17 MAY 1030 Workshop - Engaging Presentations: Get to the Point!FRI 17 MAY 1230 Endnote - Shaping the Future: Supporting Your Best Next Actions

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